Privacy policy.

Effective Date: January 1, 2025

Welcome to Tribe Up North. Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase coaching packages, book photography sessions, or engage with any of our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Tribe Up North is a coaching and brand photography company operated by Lydia Gallagher, located in Western New York. We provide business coaching, digital content, brand strategy, and professional photography services to clients worldwide.

Website: www.tribeupnorth.com
Email: lydia@tribeupnorth.com

2. What Information We Collect

We collect personal information when you:

Book a service or coaching session
Fill out a contact form or questionnaire
Subscribe to our email list
Download resources or participate in a course
Engage with us on social media or attend an event

The types of personal data we may collect include:

Full name
Email address
Phone number
Business name + website
Billing address and payment information (processed securely via Quickbooks, PayPal, or other third-party processors)
Photography release consent (where applicable)
Responses to forms, questionnaires, or intake documents

3. How We Use Your Information

We use your information to:

Deliver and manage coaching or photography services
Communicate with you regarding your sessions, products, or purchases
Send newsletters, updates, and promotional materials (with your consent)
Respond to inquiries or customer support requests
Improve our services, user experience, and content

We will never sell or share your information with third parties for advertising purposes.

4. Photography Sessions and Image Rights

If you are a brand photography client:

Your signed photography agreement outlines how your images may be used.
With your permission, select photographs may be used on our portfolio, website, or social media for promotional purposes.
You may request removal of any images from public-facing materials at any time, and we will honor that request within a reasonable timeframe.

5. Coaching Client Confidentiality

Confidentiality is core to our coaching practice. All coaching conversations, strategy documents, and business-related discussions are kept strictly confidential and are never shared without your explicit consent, except where required by law.

6. Cookies and Analytics

Our website uses cookies and analytics tools (like Google Analytics and Meta Pixel) to better understand visitor behavior and improve your experience. These tools collect anonymized data such as:

Pages visited
Time on site
Device/browser type
Referral sources

You may disable cookies in your browser settings at any time.

7. Email Marketing & Opt-Out

If you subscribe to our mailing list, you’ll receive occasional updates, offers, or storytelling from Lydia. You can unsubscribe anytime using the link at the bottom of each email or by contacting us directly.

8. Third-Party Services

We may use third-party tools and platforms to run our business (e.g., Calendly, Zoom, Kajabi, HoneyBook, Stripe, Google Workspace). These services have their own privacy policies, and we encourage you to review them. We do not store your payment details on our servers.

9. Data Security

We take appropriate precautions to secure your personal information. While no online platform can guarantee 100% security, we use secure platforms, SSL encryption, and password protection to safeguard data.

10. Your Rights

You may:

Request access to or deletion of your personal data
Withdraw consent for marketing communications
Update or correct your information

11. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.